LEVELMAXLevelmax Store app

Help

Levelmax Store is the LEVELMAX ordering app for installers in Melbourne and Brisbane: order online, pay by card, Apple Pay or Google Pay, and collect from a LEVELMAX pickup warehouse from the next business day.

Contact

Email info@levelmax.com.au with your order number (STORE-MEL-… or STORE-BNE-…).

Collecting your order

  1. Pay before the warehouse cut-off to collect from the next business day.
  2. Show your 6-digit pickup code and your name at the counter.
  3. Orders not collected on the day are held for 7 days; after that they are cancelled and refunded less a 15% handling fee.

Changing or cancelling

Change the pickup date or cancel from the order in the app. Cancellation is free until the cut-off on the day before pickup. See the Refund Policy.